MODULE DOCUMENTATION
This is Prestashop documentation for Sello’s module ChannelConnector that is used to connect your Prestashop webshop with Sello and the marketplaces Sello supports. We will go through all necessary steps of installing the plugin in your webshop, pushing your products to Sello for a selected marketplace and looking at how orders are managed in Prestashop for the marketplaces.
You can combine the module with the Sello platform if needed. This is great when you need add additional product information like attributes, texts or if you want to modify your pricing of the products for you marketplaces. The module will send all product data to Sello and the Sello platform will push the data from your Sello account to the desired marketplaces.

HOW TO SETUP
You will need to have the following for setting up Prestashop, Sello and a marketplace. First of all you will need a Prestashop webshop, then you will need to register a Sello account and choose what marketplace you want to sell at, the last thing will be to install the ChannelConnector module for Prestashop and connecting it to your Sello account which is connected to your e-commerce marketplace.
REGISTER A SELLO ACCOUNT
Go to www.sello.io and register your Sello account – it is totally free. There are a couple of steps when registering, you add your account details, choose what marketplace to sell at and add your URL (web address) to your webshop.
When you register a Sello account you can choose one marketplace to sell at – If you want to add more marketplace to use with Sello you can do this afterwards from you settings page in Sello – See the Sello help portal.
INSTALL CHANNELCONNECTOR PLUGIN
Contact the Sello support team (support@sello.io) to get the Prestashop module for Sello that we call ChannelConnector. You will receive 3 zip-files that you upload and install in your Prestsahop backoffice. This is how you install the modules in Prestashop Backoffice.
  1. Send a e-mail to the Sello support team and ask for the Prestashop module
  2. Login to your Prestashop Backoffice
  3. Go to the Module page in Prestashop
  4. Click on the button Install a module
  5. First upload and install the module called channelconnectorcarrier.zip
  6. Second upload and install the module called channelconnectorpayment.zip
  7. Third upload and install the module called channelconnector.zip
CONNECT CHANNELCONNECTOR TO SELLO
When you want to connect your ChannelConnector module for Prestashop to your Sello account you need to create a API Key on your Sello account and add this to the module settings in Prestashop. This is how you create a Sello API Key – or follow these instructions underneath.
Create Sello API Key
  1. Login to your Sello account
  2. Click the Settings menu button
  3. Click the Developer sidebar menu and choose API
  4. Click the Create New button
  5. Add your name for this API token
  6. Click the Create button
  7. Copy your new Sello API Key

Connect ChannelConnector Prestashop module to Sello

  1. Login to your Prestashop Backoffice
  2. Click the Modules menu button
  3. Find the Sello ChannelConnector module
  4. Click to Configure the module
  5. Paste the Sello API Key in the text field
  6. Click the Save button
CONFIGURE CHANNELCONNECTOR
When you have installed the Prestashop module then it’s time to synchronize your sale channels, categories, properties (attributes) and such from Sello to your Prestashop. Before this step is completed your Prestashop will not be able to push products correctly for Sello and your marketplaces.
SYNC CHANNELS
This should be your first step before you can start working with your ChannelConnector module for Prestashop. You need to load all your sale channels (marketplaces) from Sello to your store. Remember to repeat this step when adding new marketplaces for your Sello account.
  1. Login to your Prestashop Backoffice
  2. Click the Modules menu button
  3. Choose to Configure the Sello ChannelConnector module
  4. Click the Channels menu tab
  5. Click the Sync channels button
SETUP CARRIERS
The carries mapping for ChannelConnector is used for marketplace order handling in your Prestashop. When you start selling on marketplaces Sello will create the order in your Prestashop. The carrier mapping connects your Prestashop carrier to a carrier in Sello, this is used for reporting your shipping carrier and tracking number back to the marketplace for the order that you ship from Prestashop.
  1. Login to your Prestashop Backoffice
  2. Click the Modules menu button
  3. Choose to Configure the Sello ChannelConnector module
  4. Click the Carriers menu tab
  5. Click the Add mapping button
  6. Map your Prestashop carrier to a ChannelConnector (Sello) carrier
  7. Click the Save button
SETUP CATEGORIES
You need to sync all the category hierarchies from Sello for your channels (marketplace) and then you need to map your Prestashop product categories to the marketplace categories.
  1. Login to your Prestashop Backoffice
  2. Click the Modules menu button
  3. Choose to Configure the Sello ChannelConnector module
  4. Click the Channels menu tab
  5. Click the Sync categories button
  6. Select a Prestashop category
  7. Map this category to your marketplace categories
  8. Click the Save button
SETUP PROPERTIES
You need to sync all the properties (product attributes) from Sello for your channels (marketplace) and then map these properties to your Prestashop attributes
  1. Login to your Prestashop Backoffice
  2. Click the Modules menu button
  3. Choose to Configure the Sello ChannelConnector module
  4. Click the Properties menu tab
  5. Click the Sync properties button
  6. Select one of your Properties
  7. Map your Prestashop property to a Sello property
  8. Click the Save button
WORKING WITH PRODUCTS
Products are exported from Prestashop through the ChannelConnector module to Sello if something is changed on the products in Prestashop. In the “Working with products” documentation we will go through the Products interface in the ChannelConnector module. Products will be automatically exported to Sello when they are updated in Prestashop. You can optionally make changes to the in ChannelConnector, like activating products and changing sale price for your channels.
ACTIVATE PRODUCTS
Prestashop will export products to your Sello account through the ChannelConnector module when the products are updated in Prestashop. Through the module you can change product information before exporting the products, you can choose to activate a product for a certain marketplace or change the price you want to sell it for. If you do not change any product information in the ChannelConnector module they will be created with the same information and price as in your webshop.
  1. Login to your Prestashop Backoffice
  2. Click the Modules menu button
  3. Choose to Configure the Sello ChannelConnector module
  4. Click the Products menu tab
  5. To activate a product for a marketplace click the activation button.
BULK CHANGE PRODUCTS
To bulk change a product in ChannelConnector is used to mass activating and mass updating products for your marketplaces. We recommend that you use this feature if you want to mass activate several products for a certain marketplace in a few clicks. Remember that it is optional to change price for a marketplace, if you do not touch the price field it will be created with the same sell price as in your Prestashop.
  1. Login to your Prestashop Backoffice
  2. Click the Modules menu button
  3. Choose to Configure the Sello ChannelConnector module
  4. Click the Products menu tab
  5. Scroll to the bottom of the page and click Bulk edit
  6. Make your changes and click the Save button
WORKING WITH ORDERS
When a customer buy a product from you on one of the marketplaces you connected to with Sello and ChannelConnector this order will be created in your Prestashop Backoffice. You do all your marketplace order handling directly in Prestashop as usual. The ChannelConnector module also pushes notifications to your marketplace when you have delivered the order and what tracking number they can track their package with.
HANDLE ORDER
Order handling is done as usual in your Prestashop backoffice. Sello create all your marketplace orders in your Prestashop backoffice like you are used to, just administrate the orders as usual. When you add carrier, tracking number and change orderstatus to delivered the ChannelConnector module will push this notification to Sello and the marketplace.
  1. Login to your Prestashop Backoffice
  2. Click the Orders menu button
  3. Choose the menu for Orders
  4. Find your marketplace order (marked with the name of the Marketplace under payment)
  5. Administrate your order as usual
TECHNICAL SUPPORT AND BUG REPORTING
All Prestashop webshops are not created equal and this sometimes cause difficulties with getting the ChannelConnector plugin to work properly. We have tried to use the most modular code setup for the plugin as possible to make it work on a very broad spectrum of Prestashop setups – But sometimes it is not enough to make things work for all webshops.
Sello offers free support and technical troubleshooting for all our apps / modules / plugins – If you find a bug or you are having trouble to get the plugin to work property with your shop we can assist you in trying to resolve the issue – We have many years of experience in working with these webshop platforms and we can probably help you solve the issue or come with a qualified recommendation in resolving the issue if you want to work with our IT-technicians.
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