PLUGIN DOCUMENTATION
This is Magento 2 documentation for Sello’s extension ChannelConnector that is used to connect your Magento 2 webshop with Sello and the marketplaces Sello supports. We will go through all necessary steps of installing the plugin in your webshop, pushing your products to Sello for a selected marketplace and looking at how orders are managed in Magento 2 for the marketplaces.
You can combine the extension with the Sello platform if needed. This is great when you need add additional product information like attributes, texts or if you want to modify your pricing of the products for you marketplaces. The extension will send all product data to Sello and the Sello platform will push the data from your Sello account to the desired marketplaces.

HOW TO SETUP
You will need to have the following for setting up Magento 2, Sello and a marketplace. First of all you will need a Magento 2 webshop, then you will need to register a Sello account and choose what marketplace you want to sell at, the last thing will be to installing the ChannelConnector extension for Sello and connecting Magento 2 to your Sello account which is connected to your e-commerce marketplace.
REGISTER A SELLO ACCOUNT
Go to www.sello.io and register your Sello account – it is totally free. There are a couple of steps when registering, you add your account details, choose what marketplace to sell at and add your URL (web address) to your webshop.
When you register a Sello account you can choose one marketplace to sell at – If you want to add more marketplace to use with Sello you can do this afterwards from you settings page in Sello – See the Sello help portal.
INSTALL CHANNELCONNECTOR PLUGIN
There are two ways to install the ChannelConnector extension for Magento 2. Either you download the extension and install it manually through FTP and the server bash console. Or you connect Magento 2 to Magento marketplace and download the extension through Magento marketplace.
  1. Connect your Magento 2 to Magento marketplace
  2. Download the ChannelConnector extension
  3. Install the extension through Magento Extension Manager
CONNECT CHANNELCONNECTOR TO SELLO
When the ChannelConnector extension is installed you need to connect ChannelConnector to your Sello account. This is really easy to do in Magento 2 admin.
  1. Choose System and Integrations
  2. Find ChannelConnector among your integrations
  3. Click Activate for ChannelConnector
  4. Choose to Allow if you agree to the access the ChannelConnector integration asks for
  5. Login to your Sello account to connect Magento 2 to your Sello account (popup window)
CONFIGURE CHANNELCONNECTOR
When you have installed the Magento 2 extension then it’s time to synchronize your sale channels, categories, properties (attributes) and such from Sello to your Magento. Before this step is completed your Magento will not be able to push products correctly for Sello and your marketplaces.
SYNC CHANNELS
The first step before you can start working with your ChannelConnector extension for Magento 2 is to load all your sale channels (marketplaces) from Sello to your store. Remember to repeat this step when adding new marketplaces for your Sello account.
  1. Login to your Magento 2 admin
  2. Click the ChannelConnector menu button
  3. Choose the menu for Channels
  4. Click the Sync channels button
SETUP CARRIERS
The carries mapping for ChannelConnector is used for marketplace order handling in your Magento 2. When you start selling on marketplaces Sello will create the order in your Magento. With the carrier mapping you can map your Magento 2 carriers you are using to Sello’s carrier list for reporting your shipping carrier and tracking number back to the marketplace for the order that you ship from Magento.
  1. Login to your Magento 2 admin
  2. Click the ChannelConnector menu button
  3. Choose the menu for Carriers
  4. Click Sync carriers button
  5. Click Add new mapping button
  6. Choose a Magento carrier
  7. Match the ChannelConnector carrier to your Magento choice
  8. Click Save button
SYNC CATEGORIES
You need to sync all the category hierarchies from Sello for your channels (marketplace) before you can start mapping your Magento categories to the marketplace categories.
  1. Login to your Magento 2 admin
  2. Click the ChannelConnector menu button
  3. Choose the menu for Categories
  4. Click the Sync categories button
SYNC PROPERTIES
You need to sync all the properties (product attributes) from Sello for your channels (marketplace) before you can start mapping your Magento product attributes to the marketplace attributes.
  1. Login to your Magento 2 admin
  2. Click the ChannelConnector menu button
  3. Choose the menu for Properties
  4. Click the Sync properties button
VIEW MESSAGES
In Sello you can get notifications (messages) regarding your product sync, marketplace connections, order notifications and so on. You can download the messages from Sello to your Magento.
  1. Login to your Magento 2 admin
  2. Click the ChannelConnector menu button
  3. Choose the menu for Messages
  4. Click the Sync messages button
WORKING WITH PRODUCTS
Products are exported from Magento 2 through the ChannelConnector extension to Sello if something is changed on the products in Magento. In the “Working with products” documentation we will go through how to map your product attributes to Sello’s, how to map your categories to the marketplace categories and how you choose to activate a product for a marketplace.
MAP CATEGORIES
You need to map your product categories in Magento to marketplace categories if you want to push products to Sello and your marketplaces with categories. This can be complemented in Sello afterwards if necessary.
  1. Login to your Magento 2 admin
  2. Click the Catalog menu button
  3. Choose the menu for Categories
  4. Choose the category you want to map
  5. Click on the ChannelConnector toggle menu
  6. Choose the marketplace categories you want this category to be mapped to.
  7. Click the Save button
MAP ATTRIBUTES
You need to map your product attributes in Magento to Sello’s attributes, this is important because many marketplaces require you to set certain attributes when exporting products or if you are using variation products in different colors or sizes.
  1. Login to your Magento 2 admin
  2. Click the Stores menu button
  3. Choose the menu for Product
  4. Choose the attribute you want to map
  5. Click on the ChannelConnector toggle menu
  6. Choose the attribute (property) you want this attribute to be mapped to.
  7. Click the Save button
EXPORT PRODUCT
With the ChannelConnector extension you can activate/export products to a marketplace the same way as you are editing your products in Magento. Products will be automatically created in Sello if they are updated, but they will not be activated for your marketplaces by default. This needs to be done by choosing to activate them for a marketplace in ChannelConnector (Magento).
  1. Login to your Magento 2 admin
  2. Click the Catalog menu button
  3. Choose the menu for Products
  4. Choose to Edit the product you want to activate
  5. Scroll down to the accordion menu called ChannelConnector
  6. Choose what marketplaces you want to export the products for
  7. Click the Save button
MASS EXPORT PRODUCTS
With the ChannelConnector extension you can mass activate/export the products to a marketplace with only a few clicks. This is good if you choose to export a lot of products for a marketplace without wanting to edit them one by one.
  1. Login to your Magento 2 admin
  2. Click the Catalog menu button
  3. Choose the menu for Products
  4. Select the products you want to update
  5. Choose the select menu Actions and Update attributes
  6. Choose the ChannelConnector tab
  7. Choose what marketplaces you want to export the products for
  8. Click the Save button
TECHNICAL SUPPORT AND BUG REPORTING
All Magento 2 webshops are not created equal and this sometimes cause difficulties with getting the ChannelConnector plugin to work properly. We have tried to use the most modular code setup for the plugin as possible to make it work on a very broad spectrum of Magento setups – But sometimes it is not enough to make things work for all webshops.
Sello offers free support and technical troubleshooting for all our apps / modules / plugins – If you find a bug or you are having trouble to get the plugin to work property with your shop we can assist you in trying to resolve the issue – We have many years of experience in working with these webshop platforms and we can probably help you solve the issue or come with a qualified recommendation in resolving the issue if you want to work with our IT-technicians.
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